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Somebody had to pay the winner
August 12, 2009, 8:18 am (2 years ago)The case of Heroes Casino.com is still fresh in the memory of many online casino players. The case of which an online operator trying to provide online gambler with wide range of excuses around for months to avoid paying out a $38,000 blackjack win before its software supplier, Gale Winds, came forward to pay the customer.
Gale Winds, which had just 2 two licensees at the time, established a concrete reputation for itself in the player community, and disgraced the Heroes Casino operator. One of numerous accusations made by the operator, that the Gale Winds software was defective, was opposed by the software company’s Chief Executive Officer, Chris Colby, who provided his source code to a highly regarded independent assessment. The offer was not accepted by the operator, in the minds of a lot of players giving the lie to his claims.
In the end, 2 factors triggered the Colby’s conclusion to take up the abortive responsibility of the operator and pay the player. Colby stated at the time: “Someone had to pay him, and we felt that we had a final responsibility that went beyond the filters of any legal responsibilities.”
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